I liked almost everything about my stay. The staff was polite and friendly throughout, always being there to assist my wife and I with whatever was needed. The hotel facilities such as the pool and gym were decently equipped and the environment overall was always pristine and clean. I personally loved the design aesthetic throughout.
Matthew
februari 2024
Even though I went as a local I was treated as if I was new to island. I LOVE THAT because I too work in the industry and would have met some while booking other places in Skb and the level of professionalism was slack. But the staff was exceptional. I spoke with Kenisha on the phone. Checked in with Tiffany dealt with a short male who's shift ended a little later than Tiffany, short with long hair. The accommodation to surprise my spouse was there they did everything to make sure I can give him that experience. Mr GQ and Mr Kool I can't remember his name. The young lady who was there when we got back from dinner I was surprise she said welcome back. All the staff who worked on the 29th April 24 from I check in at 12:30 to when I left the 30th April 24. The continental breakfast was better than I expected. But some eggs would be nice.
Browne
maj 2024
The location was so quiet. Other than the two planes that left on some days - you were in complete silence. The breeze off the ocean was excellent. The parking was great - some people said there was no parking - there is.
Cynthia
mars 2024
The night when we arrive at the hotel, the reception service was excellent but there was a misunderstanding about breakfast being included, and we found that breakfast options were less than what we expected, nonetheless the overall experience at the hotel was very good.
Ashasan
april 2024
Initially I thought breakfast was included in the price but I was told I had to request it so I chose to get meals from elsewhere. However the room was lovely, very spacious and extremely tidy. I did enjoy my stay there and would someday like to be back.
Delroy
januari 2024
Don’t eat breakfast. Restaurant was clean and staff was excellent and knowledgeable about the area and local culture and food. If you didn’t have a car
Newborne
mars 2024
I enjoyed everything about this resort. the location. the building itself is setup like a botanical garden. it is breathtaking. the ocean view. the mountain views. the beautiful staff. the friendly staff. the food. the drinks. the bad reviews are because you need a rental car if youre going to stay here. its a 5 mins drive from frigate bay and the marriott. book a rental car and you will not regret staying at the Koi resort.
Xavier
juni 2023
Food and location is amazing but the most comforting is that the all staff(event staff, reception, security, bar and restaurant, room service staff) were amazingly friendly and very helpful. They made my husband 50th birthday very special; without them I could not have pulled it off. Thank you.
Anike
mars 2024
The hotel amenities met my expectations and the staff were very helpful and approachable.
Simone
augusti 2024
We stayed one night in between flights. The hotel is pretty new. They have a great gym and the rooms were very comfortable. The bedding was very nice as well. Felt very safe throughout our stay. We had dinner and breakfast and both were very good. Pool and view is very nice.
Sandra
maj 2023